Shipping policy

Tracked Shipping
If you select tracked shipping and your package is lost, we will work with you to provide either a replacement or a refund. A 30-day waiting period from the shipping date is required to confirm that the package is truly lost. If the tracking information shows the package as “Delivered,” we are unable to send a replacement or issue a refund.

Untracked Shipping (Letter Mail)
If you choose untracked shipping, we are not responsible for lost or damaged packages. Refunds or replacements will not be provided for orders shipped without a tracking number.

Damages During Shipping
We are not responsible for any damage caused during shipping. If your order arrives damaged, please email a clear photo to smallhappinessla@gmail.com so we can assist you in resolving the issue.

Returned Packages
If a package is returned to us due to being undeliverable, we will happily resend it. Additional shipping costs may apply.

Customs & Duties
International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer. We are not responsible for any delays or charges caused by customs.